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[Customer Story]

How HCLTech Reduced Proxy Hiring by 80% with Talview’s Always-On AI Interview Support

Talview’s partnership with HCLTech delivered clear, measurable results that mattered to business leaders:

  • Estimated $250K+ annual savings by eliminating fraudulent hires and interview impersonation
  • 3x improvement in scheduling efficiency and interview throughput during peak hiring periods
  • Zero downtime during multi-timezone and weekend drives, ensuring uninterrupted global operations

Challenge: Securing High-Volume, Multi-Timezone Hiring

With thousands of interviews conducted weekly across global delivery centers, HCLTech faced growing challenges in verifying candidate authenticity and maintaining consistent hiring quality. Recruiters struggled with:

  • Proxy interviews and candidate impersonation
  • Weekend hiring drives requiring hundreds of interviews per day
  • Manual scheduling across multiple time zones
  • Technical issues disrupting assessments and evaluation workflows

The talent team needed a platform that could ensure secure, always-on operations without slowing hiring momentum.

Solution: Continuous, Secure Interview Support

HCLTech adopted Talview’s 24/7 Interview Support and its advanced candidate authentication suite to protect interview integrity. What began as a technology implementation evolved into a partnership Talview’s dedicated support team worked alongside recruiters to:

  • Implement AI-based candidate authentication and real-time proxy detection
  • Automate bulk scheduling for high-volume weekend drives
  • Integrate seamlessly with ATS and MS Teams for end-to-end visibility
  • Provide round-the-clock technical assistance across global time zones

“With Talview’s authentication feature, we can instantly detect proxy candidates. It’s helped us hire the right people faster and with full confidence.” — Lakshana S., HR Recruiter, HCLTech


“Hundreds of interviews can now be scheduled at once, saving our recruiters hours of coordination.” — Pankaj K., Talent Acquisition, HCLTech

 

Results and Future Prospects

After implementing Talview, HCLTech achieved measurable efficiency and security gains across its interview operations:

 

Metric Impact
Fraud Prevention 80% reduction in proxy/impersonation incidents
Scheduling Efficiency 40% reduction in manual coordination time
Recruiter Productivity 500+ interviews completed during weekend drives
System Integration Full ATS and MS Teams connectivity
Candidate Experience Consistent, high-quality interviews across regions

“Talview helps us authenticate candidates before interviews and prevents impersonation entirely.” — Anil Kartheek, HR Recruiter, HCLTech

 

Why HCLTech Chose Talview

HCLTech selected Talview after evaluating multiple solutions because it uniquely offered:

  • 24/7 operational support to handle hiring across time zones
  • Real-time proxy detection to prevent impersonation
  • Seamless integration with MS Teams and existing ATS
  • Patented AI authentication technology for unmatched security

Beyond Technology: Partnership in Hiring Excellence

Talview’s value for HCLTech extended beyond platform capabilities—the 24/7 support model ensured uninterrupted hiring cycles, even during high-demand periods. Recruiters received real-time guidance from Talview specialists who understood enterprise-scale hiring operations.

“Talview’s support team doesn’t just fix issues; they help us optimize the entire process.” — Maanhvi R., Assistant Manager, HCLTech

Value Delivered Across Business Functions

Talview’s AI Interview solution delivered measurable value to leaders across the enterprise, addressing unique priorities for each function:

  • For CHROs / Talent Acquisition Heads:

    Reduced operational risk and ensured compliance with hiring policies across time zones, strengthening trust in the recruitment process.

  • For CIOs / IT Security Leaders:

    Seamless integration with ATS and MS Teams ensured secure, compliant data flow and minimized tech friction during scaling.

  • For CFOs / Procurement Leaders:

    Faster, automated hiring cycles lowered the cost-per-hire and minimized the financial impact of rescheduled interviews or fraudulent hires.

Broader Impact Across Industries

Organizations in banking, manufacturing, and telecom have also transformed their hiring processes with Talview’s 24/7 support:

  • Canara HSBC Life: Mobile QR-based assessments reduced candidate evaluation time by 30%.
  • Pidilite: Campus hiring analytics improved data-driven decision-making.
  • Vodafone Idea: Real-time technical support ensured on-schedule recruitment during peak drives.

The Outcome: Confidence in Every Interview

Talview’s combination of human expertise and advanced automation enables enterprises like HCLTech to maintain hiring security, speed, and candidate experience around the clock.

With continuous support across the Americas, Europe, and APAC, Talview ensures that no interview stalls no matter the time zone, volume, or complexity.

“Talview has truly enhanced the recruitment experience for both our team and candidates.” — Sandra Shaji, HR Recruiter, HCLTech

Quick View

hcl-tech

Name: HCLTech


Industry: Information Technology 


Location: India


Website: HCLTech


Solution(s) Used: Advanced candidate authentication

Client Testimonial

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