Singapore Polytechnic School of Business: Scaling Secure Admissions with Talview

Introduction

Singapore Polytechnic (SP), one of Singapore’s leading higher education institutions, is recognized for its strong focus on applied learning and industry collaboration. Within SP, the School of Business (SB) prepares graduates for the future workforce through practice-oriented, industry-linked programs.

As applications grew in recent years, SB faced mounting pressure to maintain the rigor and fairness of its admissions process while adapting to a digital-first education environment. Traditional manual testing and evaluation methods no longer supported its strategic objectives for scale, efficiency, and integrity.

This prompted SB to seek a technology partner that could modernize its admissions workflow while safeguarding academic standards.

Challenges

SB’s leadership identified several pressing obstacles that hindered admissions effectiveness:

• Scalability Limits: Rising applicant numbers made manual test administration and monitoring unsustainable.

• Operational Inefficiency: Faculty spent significant time scoring and consolidating results instead of focusing on teaching and program development.

• Integrity Concerns: Suspected malpractice in online tests threatened fairness and credibility.

• Delayed Decisions: Manual evaluations extended reporting and enrollment timelines by several weeks.

• Resource Constraints: Heavy reliance on test centers and invigilators increased costs and logistical complexity.

Talview Solutions and Benefits

The partnership with Talview addressed these issues with solutions tailored to SB’s needs:

• Scalable Digital Testing: Talview’s Assessment Engine enabled secure online assessments for applicants in Singapore and overseas.

• Automated Scoring & Reporting: Instant scoring and consolidated dashboards reduced manual evaluation time by over 70%.

• AI-Powered Proctoring: Automated monitoring detected unusual test activity and flagged it for faculty review, preserving fairness and security.

• Seamless Integration: Within six weeks, Talview was fully embedded into SB’s admissions process, replacing weeks of manual coordination.

• Faculty Oversight Tools: User-friendly dashboards allowed faculty to review flagged events quickly and focus on decision-making instead of administration.

Results and Future Prospects

The successful implementation resulted in measurable improvements across admissions operations:

• Faster Decisions: Admissions cycles shortened by more than 60%, with results available in just 3 days.

• Greater Integrity: AI monitoring reduced disputes and boosted confidence in test outcomes.

• Operational Savings: Automation lowered reliance on test centers and invigilators, reducing costs across each admissions cycle.

• Higher Satisfaction: Over 90% of faculty reported lower administrative workload, while applicants valued the accessibility and fairness of the digital process.

Looking ahead, SB plans to extend Talview’s platform to additional evaluation areas, ensuring scalable, fair, and efficient admissions as demand continues to grow.

Conclusion

Through its partnership with Talview, Singapore Polytechnic’s School of Business has modernized admissions with a solution that balances scale, security, and fairness.

By combining AI-powered assessments, proctoring, and automated reporting, SB achieved:

- Faster admissions decisions
- Stronger test integrity
- More efficient faculty workflows

This collaboration not only solved immediate challenges but also positioned SB for long-term success in an evolving higher education landscape.