PWC is one of the world's leading professional services networks, is renowned for its commitment to excellence and continuous improvement. Headquartered in London, United Kingdom, it is one of the Big Four accounting firms and offers services in assurance, advisory, tax, and consulting. With thousands of employees undergoing training and certification programs, the firm’s Learning & Development (L&D) team needed a way to ensure assessments remained secure, scalable, and efficient.

To address these challenges, PwC partnered with Talview, leveraging its AI-powered Trust Infrastructure to bring integrity, automation, and scalability to their assessment processes.

Challenge

PwC’s Learning & Development team faced several operational and security challenges while managing employee assessments.

• Maintaining Assessment Integrity: With employees completing assessments after training programs, the team needed a secure environment that could detect and prevent cheating or unauthorized behavior.

• Time-Intensive Manual Proctoring: Traditional proctoring required significant manual effort, including reviewing test sessions and monitoring candidates — creating a heavy operational burden.

• Diverse Assessment Needs: PwC needed a solution capable of supporting multiple assessment types across various roles, competencies, and training programs.

The organization required a platform that could ensure trust in the assessment process while improving operational efficiency.

The Solution

PwC implemented Talview’s secure assessment platform to create a trusted digital environment for employee evaluations.

AI-Powered Proctoring

Talview’s AI proctoring continuously monitors assessments in real time, detecting suspicious activity and automatically flagging potential violations.

Human Review for Accuracy

AI-generated flags are reviewed by trained human proctors to ensure that only legitimate concerns are escalated, reducing false positives and ensuring fairness.

Scalable Assessment Delivery

Talview’s platform enabled PwC to seamlessly scale assessments across teams, roles, and training programs without compromising performance or reliability.

The Results

After implementing Talview, PwC’s L&D team experienced measurable improvements across security, efficiency, and scalability.

• 1,600+ Hours Saved in Six Months: Automation of proctoring and streamlined review processes significantly reduced manual effort, saving over 1,600 hours in just six months. 

• 91% AI Flagging Accuracy: Talview’s AI-driven monitoring delivered 91% accuracy in identifying suspicious activities, strengthening assessment integrity while minimizing manual intervention. 
  
  
• Scalable Across Multiple Assessments: PwC successfully rolled out 19 different assessments using the platform, demonstrating Talview’s ability to support diverse evaluation requirements at scale.

What Candidates Said

PwC candidates also reported a positive assessment experience on the Talview platform:

"Pretty simple process and user friendly — hope I got the answers right."

“Easy to go through the assessment using Talview platform.”

“It was a great new experience.”

Why Talview

Talview provides Trust Infrastructure for hiring, certification, and workforce development, enabling organizations to confidently evaluate talent in digital environments.

With AI-powered automation, human oversight, and enterprise-grade scalability, Talview helps companies:

Conclusion

By partnering with Talview, PwC's Learning and Development team not only overcame their initial challenges but also set a new standard for efficient, secure, and scalable employee assessments. This collaboration highlights the power of innovative technology in transforming traditional processes and driving organizational success.Talview is proud to support PwC in their mission to develop and nurture talent, reinforcing our commitment to providing cutting-edge solutions that drive meaningful results.